Terms of Service

Last updated: January 2026
Effective date: January 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Kalakaar Jewellery website, services, and products (collectively, the "Service"). The terms "we", "us" and "our" refer to Kalakaar Jewellery, trading as a UK‑based online retailer.

By accessing or using our website, creating an account, placing an order, or otherwise using the Service, you agree to these Terms, including all linked policies such as the Shipping Policy, Returns & Warranty Policy, and Privacy Policy. If you do not agree with any part of these Terms, you must not use the Service or place an order.

We reserve the right to update these Terms from time to time by posting revised Terms on this page. Your continued use of the Service after changes are posted constitutes acceptance of those changes.

Our online store is hosted on the Shopify Inc. platform, which provides the ecommerce infrastructure that allows us to sell products to you.

2. Eligibility

By using this Service, you represent that:

  • You are at least the age of majority in your jurisdiction of residence; and
  • You have the legal capacity to enter into these Terms and make purchases.
  • You may not use the Service for any unlawful or unauthorised purpose.
3. Ordering, Acceptance & Contract Formation

When you place an order through our Service, you agree to:

  • Provide accurate, current and complete information including your name, contact details, billing and shipping address, and payment details.
  • Accept that any order you place constitutes an offer to purchase a product.

A binding contract between you and Kalakaar Jewellery is created only when we accept your order, either by sending a confirmation email or dispatching the product to you, whichever occurs first. We may refuse or cancel any order at our discretion (for example, due to stock unavailability, pricing errors, or suspected fraud).

4. Prices, Payment & Billing
  • All prices are listed in the currency displayed on our website and are subject to change without prior notice.
  • You are responsible for all charges associated with your order, including applicable taxes, duties and delivery fees.
  • Payments are processed securely through Shopify's payment system or other authorised payment providers. You agree to pay all charges incurred by you or on your behalf through the Service.
5. Product Information & Accuracy

We aim to provide accurate descriptions, pricing, availability and images of products on our website. However:

  • We do not guarantee that product descriptions, images, colors, sizes or other content are completely accurate, complete, up‑to‑date or error‑free.
  • Products may vary slightly from images due to lighting, screen settings, or device differences.
  • Any reliance on product information, descriptions or features is at your own risk.

These accuracy and completeness disclaimers help manage expectations and limit liability for inadvertent errors. Statements concerning products on this site are for general informational purposes only, and reliance on any information is at your own risk.

6. Delivery, Risk & Title
  • Delivery options, timeframes, and charges are set out in our Shipping Policy.
  • Risk of loss or damage to goods passes to you once the goods are delivered to the address you provided.
  • Ownership (title) of goods transfers to you only after we have received full payment for the goods.
7. Warranty, Returns & Refunds

Your statutory rights under UK consumer protection law (such as faulty goods rights) are not affected by these Terms. In addition to those rights, we offer a 1‑year warranty under the conditions set out in our Returns & Warranty Policy. You acknowledge and agree that our warranty only covers verified manufacturing defects and plating quality issues and does not extend to damage caused by misuse, wear and tear, or accidents.

8. Data Protection & Privacy

Your use of personal data is governed by our Privacy Policy, which explains how we collect, process and store your information in compliance with the UK GDPR and Data Protection Act 2018. By using our Service, you consent to our collection and use of data as outlined in the Privacy Policy.

9. Intellectual Property

All content on the Kalakaar Jewellery website, including text, images, graphics, logos and product photos is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce or use any content from the Service without our express written permission.

10. Acceptable Use

You agree not to:

  • Use the Service for illegal purposes or to transmit harmful code (e.g., viruses or malware).
  • Attempt to interfere with the operation of the Service.
  • Violate intellectual property rights or post unlawful content.

We may suspend or terminate your access if you breach acceptable use.

11. Links to Third‑Party Websites

The Service may contain links to third‑party websites or services. These links are provided for convenience only. We are not responsible for the content or practices of third parties and make no warranties regarding their accuracy, policies or reliability.

12. Force Majeure

We shall have no liability for any delay or failure to perform any obligations under these Terms if such delay or failure is due to events beyond our reasonable control, including, without limitation, acts of God, natural disasters, strikes, pandemics, labour disputes, transportation disruptions, import/export restrictions, or other events of force majeure.

13. Disclaimers & Limitation of Liability

To the fullest extent permitted by law:

  • The Service and all products are provided "as is" and "as available" without warranty of any kind.
  • We do not guarantee uninterrupted or error‑free access to the Service.
  • Kalakaar Jewellery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or products.
  • Our total liability to you for any claim related to a product or Service shall not exceed the amount you paid for that product.

Nothing in these Terms limits liability that cannot be excluded under applicable law (including for death or personal injury caused by negligence).

14. Indemnification

You agree to indemnify, defend and hold Kalakaar Jewellery and its affiliates harmless from any claims, liabilities, losses, damages, costs and expenses (including legal fees) arising from:

  • Your breach of these Terms; or
  • Your violation of any law or third‑party rights.
15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts of the United Kingdom for any dispute that cannot be resolved informally.

16. Severability

If any provision of these Terms is held invalid or unenforceable by a court, that provision will be limited or removed to the minimum extent necessary, and the remaining Terms will remain in effect.

17. Termination

We may suspend or terminate your access to the Service at any time for conduct that we believe violates these Terms or is harmful to the Service or other users.

18. Entire Agreement

These Terms, together with the Privacy Policy, Shipping Policy, and Returns & Warranty Policy, constitute the entire agreement between you and Kalakaar Jewellery regarding the Service.

19. Changes to Terms

We may revise these Terms at any time by posting updated terms on this page. We may also notify you (for example via email or site banner) if changes are material. Your continued use of the Service after changes are posted constitutes acceptance of those changes.

20. Contact Information

If you have any questions about these Terms, please contact us at:
Email: info@kalakaarjewellery.com